Thursday, September 29, 2011

IT: The Savior?

imageCan IT be your business’s savior? Can IT propel your business, grow it, and give it the competitive edge it sorely needs? Information technology is generally not seen as the savior: Mismanaged IT projects, failed ERP implementations, piles of consulting bills, and too much drama – all of this has given bad rap to a discipline that can become the core strategic engine for your business. But whether you wield IT as a competitive weapon or as a tool to bleed the business, that is a choice you make explicitly.

Since I have worked for several companies that build software solutions for a living and others whose livelihoods depend on using such solutions, I am no stranger to IT. In fact, my book on supply chain strategy squarely deals with technology and how it relates to business strategy. Though I have written several articles on the subject in the past (some listed at the bottom of this post), when I read a similar article in the CFO magazine, I knew I had to share it.


Of course, there are numerous other examples of corporations using IT as their strategic edge and others who failed to do so.

Among the winners: Wal-Mart, Amazon, Cemex, Apple, Fedex, E-Trade, Dell, P&G, Tesco and so on.

And some of the losers: K-Mart (and its new owners, Sears), DHL, Borders, KB Toys, Toys R Us, and so on.

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Want to know more about supply chain processes and supply chain strategy? Check out my books on Supply Chain Management at Amazon.

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